"Issue does not exist or you do not have permission to see it" popup

Brent Wheeldon

If I have an issue open in my browser for a few minutes I often get a modal popup that says "Issue does not exist or you do not have permission to see it". If I refresh it seems totally fine. Several other member of my team experience the same thing regularly.

Any ideas what the issue could be?

Grigory Salnikov_0hffsd

Hi!

Check logs in installation or home directories, there may be additional useful information. Or you can also use Home Directory plugin and check the logs from there.

There should be more information which can help.

Logs you're looking for called atlassian-jira.log and catalina.out