Global search sidebar queries do not work as expected

Question

I'm looking for a very simple operation: search by keyword, filtering by open issues, using the global search sidebar on the left. The search sidebar is detailed here:

https://confluence.atlassian.com/jirasoftwarecloud/get-home-search-or-create-with-the-global-sidebar-937886032.html

However, none of those examples seem to work. Typing in 'my open bugs' returns nothing. Typing in a keyword followed by 'Open' returns nothing. For example, I'd like to search for open stories or bugs with the term 'model' in them. I type in 'model Open' and get nothing.

What I'd like is a simple way to search Open issues with a keyword by using the search sidebar, without resorting to JQL.

Thanks!

Thomas Schlegel · Answer

Yes, you're right, I also can't get this to work with "To Do". To do is interpreted as "text ~ "to do"" - I'll ask the other champions whether this is a known problem.

Raj Advani · Answer

Actually just saw that 'To do' is supported, but when I type in 'model to do' I don't get the 'To do' part assigned to status in the JQL.

Raj Advani · Answer

Ah, I see. We're using the Status 'To Do' instead of 'Open', so it looks like that won't work with the global search bar. Thanks for the pointer about checking the generated JQL.