Customer created but email not recevied

Question

earlier whenever i create a new customer, the emails were triggered and newly added customer were getting the invitation email. but now whenever i add new customer , the emails are not triggered and why i check the customers inbox, the invitation email isn't there.

McDonald Support · Answer

For which Default Rule do i check?

vbaldo · Answer

Hi

Can you make sure your customer notification are enabled

go to your service desk > settings > customer notification and cjheck if they are enabled