nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to have a custom date field tie to a notification? (JIRA Cloud)

Liam Cadwallader

We're trying to have a notification fire when a task is <1 week away from due date. Originally we tried to have the custom field change a status when matching today's date which would trigger a workflow transition which was tied to an email alert but we'll settle for just an email out at this point.

I've added the custom date field and specified its behavior to appear when creating a task etc. However, I can't see anywhere that I can use the entry in the custom date field to interact with the project's workflow.

In fact, I can't see a way to reference that field in anything, notifications, transitions etc.

Is this even possible?

Thanks.

Accepted answers

Joe Pitt

I don't think the cloud allows listeners so that is out. You can setup a filter to run everyday that looks at the due date and produce a report of issues that meet the criteria and have people subscribe to it.

All comments

Joe Pitt

Liam Cadwallader

Hi Joe,

I can't see my custom field in the list of reportable data. Is it only for system fields like due date?

Joe Pitt

Make the report criteria <1 week from due date. Not sure why your custom field isn't showing. I've used custom fields in criteria before.

Srinivasa vissa

@Joe Pitt , how to create this filter?? run everyday to check on due date and send a report or notification? Will this notification goes to the reporter of the ticket and assignee also ?? How this will be sent? Thanks in advance.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

custom-field

jira

notification

jira-cloud

jira-administration

status