Hello
We installed Jira 7.9.1 last week on our own server. Yesterday morning it was still possible to add plugins (we installed Backbone Sync for Jira). After some issue with JDBC we changed from MySQL JDBC 8.x to 5.x. Further we adjusted a port number in the server.xml. Later we wanted to add some more plugins. However, we now see the following message: "This version of JIRA is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear." on https://<something.com>:8080/plugins/servlet/upm.
I also noticed that only version 7.9.0 is available when I go to the download center. What is going wrong here?
Thanks in advance.
It looks like you might have already found the answer, but for the sake of other users that might come across this post: The change of the jdbc driver is unrelated to the message you are seeing.
The reason you are seeing this message is because Atlassian has pulled the 7.9.1 version of Jira from the site yesterday (May 7th). There exists a pretty severe bug in this version, and other version (7.6.5, 7.7.3, 7.8.3, which have all also been pulled from the site). For more details on this bug please see the report in https://jira.atlassian.com/browse/JSWSERVER-16572
This bug prevents Internet Explorer users from being able to use Jira Software boards in those versions. However the Jira Software bug does not effect other browsers such as Chrome or Firefox.
That said, the long term solution to this problem is going to be to upgrade Jira to a fixed version such as 7.9.2 once it is released. In the meantime if you do not have users that are required to use IE, I would not be too concerned that you see this error. The marketplace warning could technically prevent you from being able to install/update add-ons for Jira in your version. Ultimately, Atlassian recommends upgrading to fix this bug once the update has been released.
seems to be related with https://confluence.atlassian.com/jirasoftware/issues-resolved-in-7-9-1-949755869.html...
Hello,
do you know when the update will be released? We do not want anything preventing us from installing/updating add-ons as we are currently integrating jira with some of our internal systems
Anthony
@Anthony Eghobor Jira 7.9.2 was released last week on May 9th, release notes. It's already available on our site.
I am not able to install new plugins or install Jira Service Desk. We are in the midst of consolidating from Cloud and Server to DC.
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