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Can JIRA be used to schedule appointments or make reservations?

Brett_at7k7j

Does anyone know of a way to use JIRA as a reservation system? For example, we want have customers sign up for appointments to visit an office. If someone has already reserved a specific time slot, we don't want that time slot to be available anymore.

I'm guessing this isn't possible out of the box. I have searched the Atlassian Marketplace and haven't found anything. Any ideas on how to implement this type of functionality?

Thank you.

Accepted answers

All comments

Praveen

Hi Brett,

This can be done using some customization.

Initially you have to create a custom issue type, then you have to create a screen for registration with few custom fileds. The custom field for the timeslot should have backend script to identify and display only one timeslots that aren't booked.

Brett_at7k7j

Praveen, thank you so much for the answer and insight. I know how to do everything you mentioned except the scripting part. Any ideas on a basic script with some generic fields? Thanks for your assistance.

Gregory G

Hi Brett,

Did you manage to do it properly? any useful tips as I also have the same issue?

thank you

Will(y) De Vos

Hi team, any updates or suggestions regarding this?

We want to give the option to 'some' customers to book a callback moment during a certain timeslot.

Thanks for your feedback!

Darshanaa (ServiceRocket)

Hi there @Brett

Hope all is well. I recently came across this question and I'm happy to say that our team is in the midst of implementing something very similar to your ask above.

We currently have a prototype of this idea and would love to hear your thoughts/feedback on our prototype.

Please let me know if you/your team would be interested to test it out.

Thanks & have a great day!

Marco Brundel

Hi @Darshanaa (ServiceRocket) ,

Some customers of us are asking for a reservation system.
Including a use case for reserving a car in a car share offer.

Is there any more news about your implementation?

Regards,
Marco Brundel
www.prepend.nl

Darshanaa (ServiceRocket)

Hi @Marco Brundel,

Thanks for reaching out! While Scheduler for JSM isn't currently designed as a full reservation system, it excels at scheduling appointments within JSM.

If there's a possibility Scheduler for JSM could be adapted for your appointment booking needs within JSM, I'd love to chat further. Would you be comfortable sharing your email address so we can discuss this in more detail?

In any case, even if Scheduler for JSM doesn't perfectly align with your car share reservation needs, we'd still be thrilled to get your feedback on our prototype from a user perspective. Please let me know if you'd be interested in testing it out!

Best,
Darshanaa

Marco Brundel

Hi @Darshanaa (ServiceRocket) ,

I am very interested in testing out Scheduler for JSM.

greetings Marco

Anastasia Andriyanova _Teamlead_

Hi! We are currently finalizing a solution that makes it easier to book resources right inside Jira DC - meeting rooms, equipment, parking lots, etc.

We see that many people still do it manually or through crutches - we would like to “hit the mark” and integrate it into the usual process.

If the topic is close to you - we will be glad if you write in a private message or comment. We are actively collecting feedback: what is important, what is missing, how it works (or doesn't work) for you.

And if you are solving similar problems, we can tell you what we are testing. Right now we are looking for teams to share experience.

Contact: support@teamlead.one or right here🙌

Stéphane Veraart

Hi Anastasia, would be happy to review and to do some testing on your solution. I will send an email to the address you mentioned.

Anastasia Andriyanova _Teamlead_

Stéphane, thank you! We will be happy to receive your feedback.

Anastasia Andriyanova _Teamlead_

Hi everyone 👋
We’re happy to share that Booking for Jira is now available (Data Center). It lets you manage reservations for meeting rooms, equipment, parking, or time slots — with calendar view and no double bookings.

Cloud version is in development, and we’d be glad to hear from those interested in testing.

👉 Book a Demo or contact us at support@teamlead.one

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