According to https://confluence.atlassian.com/adminjiracloud/search-indexing-818578839.html I should be able to : * Choose the Jira icon ( , , , or ) > Settings > System * Select Advanced > Indexing to open the Indexing page. * This page allows you to choose one of the following two re-indexing options: * Background re-index — This will re-index all issues in the background. * Lock Jira and rebuild index — This will delete and rebuild all indices, including the comment and change history indices. I don't see Indexing under Advanced in Settings > System, despite being a member of the jira-administrators group. Has something changed and the documentation doesn't yet match?

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Unable to re-index in JIRA Cloud

Adrian Wedd_7i2osm

According to https://confluence.atlassian.com/adminjiracloud/search-indexing-818578839.html I should be able to :

Choose the Jira icon (, , , or ) > Settings > System
Select Advanced > Indexing to open the Indexing page.
This page allows you to choose one of the following two re-indexing options:
- Background re-index — This will re-index all issues in the background.
- Lock Jira and rebuild index — This will delete and rebuild all indices, including the comment and change history indices.

I don't see Indexing under Advanced in Settings > System, despite being a member of the jira-administrators group.

Has something changed and the documentation doesn't yet match?

Accepted answers

Alexey Matveev

Reindexing has been deprecated in Jira Cloud. Kindly have a look at this thread:

https://community.atlassian.com/t5/Jira-questions/Can-t-re-index-Jira-Cloud/qaq-p/613607

All comments

Alexey Matveev

Reindexing has been deprecated in Jira Cloud. Kindly have a look at this thread:

https://community.atlassian.com/t5/Jira-questions/Can-t-re-index-Jira-Cloud/qaq-p/613607

Alexey Matveev

You do not need to reindex Jira Cloud anymore

Adrian Wedd_7i2osm

Thanks Alexey. I remember Atlassian's documentation being less deprecated.

George Singletary_uqm1w9

Thanks @Alexey Matveev but if I make a change to a custom field, and the change doesn't show up on a screen, how do I fix that if I can't re-index? Is there another mechanism?

Jon_frnog0

[cannot delete answer posted in wrong location...sorry]

Lovepreet Singh_b1h94m

We are facing same problem as well. It is causing lot of problems in work as the field's context we added is not searchable.

Mirko Schäfer (Seibert Solutions)

Similar probleme here: removed (deleted) custom field description is still present on the screens. Change has been made 10 hours ago. Please reactivate the possibility to reindex manually.

atlassian-admin_uzdr8d

Same problem here. Changed a screen scheme 20 hours ago. Still not updated. I'm migrating from server to cloud through the csv importer. I can't finish mapping to the right screen on a project until this is fixed. Any updates? I'm on a deadline. This is frustrating.

Ron Perez_xf6l5x

Same question here. I have a project that has more than 20,000 issues and I have to modify custom fields after the Jira Cloud migration. Modifying the search template requires manual indexing to follow. But how ??? Thanks in advance!

Archi Apronti

Atlassian Team. This is still a problem. A custom field description was updated 2 days ago, but the old description still shows on some screen. Kindly advise?

PMO Gul Rukh

I updated custom field description, however, change is not reflected on the screens. I made changes almost 1 month ago. Manual reindexing is much needed feature.

Jasmine Stermschegg

Same issues here @[deleted] what is the solution for this?

Vytautas Chamutovskij_ej3i30

I've faced out the same problem: I've created an issue via API, fill some custom fields and values didn't appear on the issue screen (show value None), but JQL finds this new issue by value in one of custom fields.

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