How can I change/know my password when loging in Jira with Google account?

Question

My company use G Suite, we log in Jira with our company account managed by Google. I downloaded an app in my android device to use Tempo and Portfolio from Jira, but i need my Jira passowrd to acociate my account. I just can't just change my passord because Jira will tell me my account is being managed by Google :S

Please Help!

Rohit Jagtap_u1c5u4 · Answer

Now that for all the Atlassian products you need to have only one account i.e. Atlassian account. To update any profile related info like avatar, name, email, password you need to update in the Atlassian account.

Now to change the password of your account, you have to enter the old & new password. But in your case you signed up using the Google account. So,

1. Go to the https://www.atlassian.com/

2. Click on Log In

3. Enter you email address

4. Enter some random password (wrong obviously)

5. It will say "Incorrect email address and / or password.
Do you need help loging in?". Click on the link.

6. Next page will have your email entered in a field & a button to send you a password recovery email. Click on the button to receive the email.

Through the received email you can reset the password. This will need only a new password.

Michael Wolfe_r4ge1i · Answer

If Jira isn't managing the user DB, then whatever password is associated with your G Suite account is the one you will use.  If you need to change your password, then you will need to either have an administrator change your password or use the G Suites method for changing the password.

https://support.google.com/domains/answer/6317496?hl=en