Hello, one of the users on the Jira instance I'm administering tried to create some issues through sending emails, however Jira didn't create these tickets. When the inbox was checked, the emails were there.
I tested out the connection and received this error:
"Unfortunately no connection was possible. Review the errors below and rectify:
- ConnectException: Connection refused"
Looking closer, it seems all emails that use the same host as the inbox I'm having trouble with get this error.
The inboxes that use a different host seem to connect fine. What might be the problem and how can I fix it?