I am trying to connect Jira to an Active Directory LDAP directory. I completed the initial configuration and the Quick Test is successful Test Remote Directory Connection I get an error message
Test retrieve user : Failedorg.springframework.ldap.PartialResultException: nested exception is javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: mrail.local:389 [Root exception is java.net.UnknownHostException: mrail.local]]
This appears to be related to DNS, but the post I have found exactly describe this issue. What additional configuration is needed to make this work.
=== Current user ===
Directory ID: 1
Username: admin
Display name: rick.moeller@metrom-rail.com
Email address: rick.moeller@metrom-rail.com
=== Directories configured ===
Directory ID: 1
Name: JIRA Internal Directory
Active: true
Type: INTERNAL
Created date: Thu Feb 28 11:57:51 CST 2013
Updated date: Thu Feb 28 11:57:51 CST 2013
Allowed operations: [CREATE_GROUP, CREATE_ROLE, CREATE_USER, DELETE_GROUP, DELETE_ROLE, DELETE_USER, UPDATE_GROUP, UPDATE_GROUP_ATTRIBUTE, UPDATE_ROLE, UPDATE_ROLE_ATTRIBUTE, UPDATE_USER, UPDATE_USER_ATTRIBUTE]
Implementation class: com.atlassian.crowd.directory.InternalDirectory
Encryption type: atlassian-security
Attributes:
"user_encryption_method": "atlassian-security"
Directory ID: 10000
Name: Active Directory server
Active: true
Type: CONNECTOR
Created date: Thu Apr 26 13:20:25 CDT 2018
Updated date: Thu Apr 26 16:35:09 CDT 2018
Allowed operations: [UPDATE_GROUP_ATTRIBUTE, UPDATE_USER_ATTRIBUTE]
Implementation class: com.atlassian.crowd.directory.MicrosoftActiveDirectory
Encryption type: sha
Attributes:
"autoAddGroups": ""
"com.atlassian.crowd.directory.sync.currentstartsynctime": "null"
"com.atlassian.crowd.directory.sync.lastdurationms": "2407"
"com.atlassian.crowd.directory.sync.laststartsynctime": "1524778457549"
"crowd.sync.group.membership.after.successful.user.auth.enabled": "only_when_first_created"
"crowd.sync.incremental.enabled": "true"
"directory.cache.synchronise.interval": "3600"
"ldap.basedn": "DC=mrail,DC=local"
"ldap.connection.timeout": "10000"
"ldap.external.id": "objectGUID"
"ldap.filter.expiredUsers": "false"
"ldap.group.description": "description"
"ldap.group.dn": ""
"ldap.group.filter": "(objectCategory=Group)"
"ldap.group.name": "cn"
"ldap.group.objectclass": "group"
"ldap.group.usernames": "member"
"ldap.local.groups": "false"
"ldap.nestedgroups.disabled": "true"
"ldap.pagedresults": "true"
"ldap.pagedresults.size": "1000"
"ldap.password": ********
"ldap.pool.initsize": "null"
"ldap.pool.maxsize": "null"
"ldap.pool.prefsize": "null"
"ldap.pool.timeout": "0"
"ldap.propogate.changes": "false"
"ldap.read.timeout": "120000"
"ldap.referral": "true"
"ldap.relaxed.dn.standardisation": "true"
"ldap.roles.disabled": "true"
"ldap.search.timelimit": "60000"
"ldap.secure": "false"
"ldap.url": "ldap://10.12.0.10:389"
"ldap.user.displayname": "displayName"
"ldap.user.dn": ""
"ldap.user.email": "mail"
"ldap.user.encryption": "sha"
"ldap.user.filter": "(&(objectCategory=Person)(sAMAccountName=*))"
"ldap.user.firstname": "givenName"
"ldap.user.group": "memberOf"
"ldap.user.lastname": "sn"
"ldap.user.objectclass": "user"
"ldap.user.password": "unicodePwd"
"ldap.user.username": "sAMAccountName"
"ldap.user.username.rdn": "cn"
"ldap.userdn": "administrator@mrail.local"
"ldap.usermembership.use": "false"
"ldap.usermembership.use.for.groups": "false"
"localUserStatusEnabled": "false"
