nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Connection problem between jira service desk and confluence

unknown

Hi,

I have a jira service desk entities with knowlegde base connected.

I try to see an article from the portal of jsd but I have to click on the button to connect me to confluence. Is it a way to see directly the article ?

For informations, I use the OAuth (impersonation) for the application links.

Accepted answers

unknown

Bonjour @[deleted] et bienvenue à la Communauté!

This looks like the users are defined in different directories. Please verify that Confluence is setup to manage users from the Jira directory: Connecting Confluence to Jira applications for User Management.

All comments

Dr Charlie

Which type of Application Link is connecting Jira to Confluence? Have found previously this works best with Oauth with impersonation...

Presuming this is server; this is best attempted on a staging environment rather than directly on production as this will mean users have to perform a one-time authentication after they login

unknown

Bonjour @[deleted] et bienvenue à la Communauté!

unknown

Merci!

I will try your solutions since I have the server ready to work

unknown

@[deleted], if my answer addressed your problem, would you please 'Accept' it?

unknown

Sorry just forgot

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