I would like to know if it is possible to have an event based triggers from JIRA to External Systems

Nageswara Rao Koppisetti

Hi All,

Basically whenever a new issue created/modified/deleted, we need triggers such that this information can be taken from JIRA and with external tool.

it would also be good if the data can be passed directly as JSON whenever there is trigger from JIRA.

Please suggest the possibilities.

 

Kirubel Tesfaye

Hi Nageswara Rao Koppisetti,

One solution, I used earlier was using Jira Webhooks to notify the external tools that there has been certain events occur in Jira. And use this response to start the method that fetch the change. This events can be issue related, project related, user related and even Jira configuration related.

for more information you can reference the documentation 

if you are using Jira Server

https://developer.atlassian.com/server/jira/platform/webhooks/

if you are using Jira Cloud

https://developer.atlassian.com/cloud/jira/platform/webhooks/