How to calculate the time an issue was pending with the current assignee ?

Sriram Gopalan_8v3v1w

I have a requirement to include a column in a dashboard which indicates how much time an issue was present with the current assignee .

The Jira dashboard gadget which i am using displays each item in the sprint along with its status and the current assignee 

Is there a way to include a column which indicates how long the issue was with the current assignee ?  I understand that multiple people could have been assigned that item as it underwent various state transitions , but my requirement is just to present the number of hours / days since the ticket was assigned to the current assignee .

Thanks

 

 

Alana Fernando

hi @Sriram Gopalan,

there is a similar question i guess helps you on this. on that answer. Jobin mentioned his answer as below,

I think it will be best to write a listener that captures the "Issue Assigned" event and populate a custom field. The custom field can hold the time the issue was assigned for each user.