I have a project, which has simplified workflow active; However when I try to change the status by dropping and dragging between columns, i get the following error; On the issue, there is also no where to amend the status; I would just like to be able to change the status!! Any help would be much appreciated!

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Difficulty changing status despite simplified workflow

Samantha Stewart

I have a project, which has simplified workflow active;

Screen Shot 2018-04-23 at 5.01.07 pm.png However when I try to change the status by dropping and dragging between columns, i get the following error;

Screen Shot 2018-04-23 at 5.04.11 pm.png

On the issue, there is also no where to amend the status;

Screen Shot 2018-04-23 at 5.06.03 pm.png

I would just like to be able to change the status!!

Any help would be much appreciated!

Accepted answers

Samantha Stewart

THE ANSWER!!

It turns out I had issues with the Project permissions.

To resolve;

project settings > permissions > issue permissions - transition issues edited the role type to include all logged in users.

All comments

Jacob Wood

When you drag to story from the 'Backlog' column, are you trying to drop the story on a column that is not highlighted within a dashed box? If so, this means you do not have a transition setup between these two statuses.

Samantha Stewart

here is the workflow? should i be looking elsewhere? the columns are not highlighted when dragging.

Screen Shot 2018-04-23 at 8.27.37 pm.png

Jacob Wood

Do you have any conditions/validators for the transition (e.g. required fields)?

Jack Brickey

Your workflow shows as a draft. Please either publish or check the active workflow.

Samantha Stewart

THE ANSWER!!

It turns out I had issues with the Project permissions.

To resolve;

project settings > permissions > issue permissions - transition issues edited the role type to include all logged in users.