You have configured something in Jira that makes a database connection. The credentials for the database are wrong, or the database is incorrectly configured. You will need to go through your add-ons to try to work out where you have done this.

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SEN-10061714

T_S_

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Nic Brough -Adaptavist-

The credentials you have given to Jira for the database connection are wrong.

It's complaining about character sets, which suggests the password might contain a character which is being interpreted incorrectly, so you should check the database collation and character set are correct and that the password uses characters in that character set.

T_S_

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Nic Brough -Adaptavist-

I'm afraid it absolutely is the reason. I've not commented on what is working or what is not, because the answer is the same.

T_S_

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