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Validating priority field

Grant Donovan

I want to ensure that the priority field is completed on a particular project when the issue is created but this doesn't seem to be possible.

I am using Jira Cloud

When an issue is created it gets set as

Priority: Not Assigned

I want to ensure that this value is changed before the issue transitions to a status. The Validator Regular Expression Check doesn't have the Priority field listed, so I can't use that one.

How can I ensure that the Priority field has been set to something other than Not Assigned

Thanks

Grant

Accepted answers

All comments

Adrián Plaza [DEISER]

Hi @Grant Donovan,

You can use this validator in the workflow:

I hope this help.

Cheers,

Adrián.

unknown

Hi @Grant Donovan,

You could use this Validator to check if the priority field has been altered from the default value (I assume this is Not Assigned).

Hope this helps

Grant Donovan

That doesn't look to work

I tried it without and with changing the value before I pressed the workflow option.

Would that work anyway, for example if a user had change it from the default at some point I wouldn't want the validator

Thanks

Grant

Adrián Plaza [DEISER]

Hi @Grant Donovan,

You need to add a screen to this transition with the priority field inside, then the check will work fine.

Cheers,
Adrián.

Grant Donovan

Thanks for your help on this.

The issue with doing that is that it wants me to change the priority on the form (during the transition) but I don't want that, as the value could have been changed when the user created the issue (say to Blocker). My only requirement is to ensure that it is not set to Not Assigned

Thanks

Grant

Sabine Van Regenmortel_bvs2y6

This worked for me:

In the priority scheme, set a low priority value as default (e.g. None or Lowest).
In the project's workflow, on the Create step, set a Simple Scripted Validator (Scriptrunner) to validate that the priority must be different from None
issue.priority?.name != 'None'
you can also set a condition by the OR || clause e.g. the project key
issue.projectObject.key != 'SIL' || issue.priority?.name != 'None'

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