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Error connecting to database during installation

Thomas D

Currently installing JIRA on Ubuntu 16.04.4

When testing the database setup through the wizard (Test connection), I am getting:

Error connecting to database

Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.

Connection refused

As far as I can tell, mysql is running and the database/user have been created.

Where can I find more specific info about the cause for this message?

Accepted answers

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Tzu Hau Chai_vgozzh

Have you tried checking the database server connectivity from operating system perspective? Also try going through some of the suggestions here

Thomas D

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Tzu Hau Chai_vgozzh

There won't be any additional details from JIRA's log, the connection is refused by MySQL.

Is your MySQL on the same server or on a different server? and what is the bind address configuration on your MySQL server? Can you also show us your setting in the wizard?

Thomas D

No content

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