nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Dashboard artifacts after upgrade to 7.9.0

Riedl-Taras

Hello. I upgraded to 7.9.0 self hosted Jira with Starter License, only one 3d party plugin for Git.

And now all dashboards look ugly.

Also a lot of errors in Chrome console about not found CSS.

Chrome console log

Does anyone know what can be the reason and how to fix it?

Thanks.

Accepted answers

Andy Heinzer

Hi Taras,

There are two different ways I would expect this kind of problem to appear in Jira:

1) By Proxy
2) By a plugin or script in Jira

Since I think that #1 is more likely, I'd like to know more about your Jira setup.   Do you have a reverse proxy, load balancer, or other firewall like device that sits between your Jira server and the outside internet?   If so, then it might help to first try to bypass this proxy to see if the problem continues. Steps on how to do this are in How to bypass a Proxy and SSL to test network connectivity

If you can follow those steps, and then access the Jira site on a localhost address/port that does not send traffic through this proxy, I would be interested to learn the results. This can tell us more about this problem.

Could you also let us know which version of Jira you upgraded from?    If you have a proxy and you upgrade from any Jira version before 7.3.2 (and you did not have the problem on that version), then I think you could be affected by this documented problem: https://jira.atlassian.com/browse/JRASERVER-64917   If that is the case, I would recommend following the work-around in that bug ticket. That bug ticket effects environments that are using a Windows based proxy.

All comments

Andy Heinzer

Riedl-Taras

Hi Andrew, thanks for the reply. It is completely local installation, no access from internet. The company domain is real, but subdomain is local.

This subdomain is configured in Apache running on Ubuntu virtual machine.


<VirtualHost *:80>
 ServerName jira.riedl-gmbh.eu
 ServerAlias www.jira.riedl-gmbh.eu
 ProxyPreserveHost On
 ProxyPass / http://localhost:8800/
 ProxyPassReverse / http://localhost:8800/
</VirtualHost>

<VirtualHost *:8808>
 ServerName jira.riedl-gmbh.eu
 ServerAlias www.jira.riedl-gmbh.eu
 ProxyPreserveHost On
 ProxyPass / http://localhost:8808/
 ProxyPassReverse / http://localhost:8808/
</VirtualHost>

<VirtualHost *:443>
 ServerName jira.riedl-gmbh.eu
 ServerAlias www.jira.riedl-gmbh.eu
 ServerAdmin taras.muravskyi@riedl-gmbh.eu
 SSLEngine on
 SSLProxyEngine on
 SSLProxyVerify none
 SSLProxyCheckPeerCN off
 SSLProxyCheckPeerName off
 SSLProxyCheckPeerExpire off
 SSLCertificateFile "/opt/bitnami/apache2/conf/server.crt"
 SSLCertificateKeyFile "/opt/bitnami/apache2/conf/server.key"
 ProxyPreserveHost On
 ProxyPass / https://localhost:8800/
 ProxyPassReverse / https://localhost:8800/
</VirtualHost>

Riedl-Taras

Upgrade was done from 7.6.0

Andy Heinzer

Hi Taras,

Thanks for this information. Could you also share with us any/all <Connector> tags you have in your $JIRAINSTALL/conf/server.xml file?

My concern is that since this traffic appears to be redirected to port 80 for HTTP traffic, that Jira's server.xml will likely have a completely different port to host its Tomcat site on, and in turn your server.xml should have some pretty specific directives in that connector, such as proxyName, proxyPort, and scheme. I have seen instances when these are not defined, or defined incorrectly where Jira's site will not load correctly in those cases.

In addition to these steps, do you think you could generate a HAR file in your browser when this page loads? Steps to do this are in https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

We might gain some insight here with this HAR file.

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