Good morning, I’m having problems during the email configuration. I’m trying the test connection and always fail: " La conexión no se pudo establecer. Por favor, revise los siguientes errores: * SunCertPathBuilderException: unable to find valid certification path to requested target " My email server use SSL 2.0, and in JIRA configuration I don’t have any options about this. How could configure more specs? Thanks in advance, regards. Roberto.

Roberto Using SSLPoke you have to connect to your Jira URL. SSLPoke jira-domain.com 443 You have to make sure to be connecting to the remote system and not the localhost. Regards, Shannon

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Email notification settings

roberto_bonilla

Good morning,

I’m having problems during the email configuration. I’m trying the test connection and always fail:

" La conexión no se pudo establecer. Por favor, revise los siguientes errores:

SunCertPathBuilderException: unable to find valid certification path to requested target "

My email server use SSL 2.0, and in JIRA configuration I don’t have any options about this. How could configure more specs?

Thanks in advance, regards.

Roberto.

Accepted answers

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Adrián Plaza [DEISER]

Hi @roberto_bonilla,

What kind of email are you trying to connect with Jira?

But this looks like you need to add the SSL certificate of the email server inside the Jira Carcerts, you can find more information here: https://confluence.atlassian.com/kb/connecting-to-ssl-services-802171215.html