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Move an issue from JIRA Service Desk to JIRA Software

Magnus Emmot

Hello,

We are using Jira Service Desk and Jira Software. They are separated on two different servers.

How do I link them together so that issues can be opened from service desk in Jira software?

Accepted answers

Alexey Matveev

Have a look at Backbone Issue Sync plugin. This plugin will let you synchronize issues between two instances:

https://marketplace.atlassian.com/plugins/com.k15t.backbone.backbone-issue-sync/cloud/overview

Or you can always develop your custom application using Power Scripts or ScriptRunner.

All comments

Alexey Matveev

Have a look at Backbone Issue Sync plugin. This plugin will let you synchronize issues between two instances:

https://marketplace.atlassian.com/plugins/com.k15t.backbone.backbone-issue-sync/cloud/overview

Or you can always develop your custom application using Power Scripts or ScriptRunner.

Magnus Emmot

Would it work seemless if I had the two products on the same server?

Magnus Emmot

Does anyone have an answer to my follow up question?

Alexey Matveev

Backbone Issue Sync can work on the same server.

same with Power Scripts and ScriptRunner

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