Translate custom field options for customer portal

Question

I have a custom field that is a Select List (Cascading). However, I didn't find any way to translate the options that I added in my custom field when I add it to the the customer portal. I seem to be able to translate the field name and description, but not its content.

Is there a simple way to do that?

Gabriel Viger_31lgu3 · Answer

I need this too ;)  Will vote on https://jira.atlassian.com/browse/JRASERVER-6798?_ga=2.209733846.2128774219.1562589274-1226066377.1562251880

Gabriel Senna · Answer

Hi Mathieu,

Unfortunately, it's not possible to translate the content of custom fields.

However, there is a feature request open for this to be implemented, you can access it in the below link.

https://jira.atlassian.com/browse/JRASERVER-6798

Considering the fact that there is no estimated time or decision for this feature to be implemented, adding yourself will ensure you're proactively informed of progress and updates going forward in accordance to our Implementation of New Features Policy.

https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html

We are sorry for the impact this lack of feature causes in your work.