I'm using below JQL to do the query:
"Script Name" ~ "VM_SNAPSHOT_BASIC" works
but "Script Name" ~ "VM_SNAPSHOT_BASIC_OPS" not work.
Why?
hi @ji tang,
May I ask you what is the error you are getting when executing the second query?
Hi, Ji.
Does this issue happen in all or specific browser? The JQL should work.
At the same time, we would like to know you using JIRA server or cloud?
Cheers
JQL queries are stored in TEXT data type in PostgreSQL and LONGTEXT data type in MySQL, which means they have unlimited length
Hi, there's no error messages, just get nothing by using second query.
If there is no error occurred, probably there are no tickets available where Script Name contain VM_SNAPSHOT_BASIC_OPS.
have you noticed any available issues that should filter out in "Script Name" ~ "VM_SNAPSHOT_BASIC_OPS" query?
if so i suggest you to contact Atlassian support regarding this. they should be able to support you further on this :-)
There does couples of issues where script name contains VM_SNAPSHOT_BASIC_OPS. But the problem is I can query with "VM_SNAPSHOT_BASIC" or "VM_SNAPSHOT_BASIC_". But cannot do it with even one character longer. That's interesting.
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