Approvers should complete data

Question

I have created my Project.
I have a workflow where I have a group of approvers, who at the time of approval must enter mandatory values in new fields.
Is it possible to do this? How can I do it?

Linda Milne_Togetha Group_ · Answer

Did you ever solve this problem? I'm having a similar issue (https://community.atlassian.com/t5/Jira-Service-Management/Mandatory-Fields-Required-for-Approvals/qaq-p/1836543#M89890).

mlanguasco · Answer

Thank you very much for the information.

All the approval process, with the respective approved approvers and the workflow, what I have understood.

What I need is to know if it is possible that the approver, once he says "Approve" can enter two new values in specific fields.The "Comments" field can be used, but I am in need of specific fields.

All this from the client's side, and not from the agent.

Many thanks!

Suren Raj · Answer

Hi, Mauro.

I found the following link and documentation which might be able to help you achieve your request:

* https://community.atlassian.com/t5/Jira-questions/Workflow-with-Approval-s/qaq-p/339
* https://confluence.atlassian.com/jirakb/how-to-create-manager-approval-for-multiple-departments-in-a-workflow-744325603.html
* https://www.atlassian.com/blog/jira-service-desk/three-ways-to-use-jira-service-desks-new-approvals-like-a-pro
* https://confluence.atlassian.com/adminjiraserver072/configuring-jira-service-desk-approvals-832185058.html

I hope it helps.