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Permissions doesn't work

Joanna Gutowska

Hello,

I'm having problems with checking worklogs in some of our projects. I have all of the permissions and I am a main admin, and still I can't see all monthly reports.

For example, I checked user report for March and it showed me 144h. Then, my colleague, who has the same permissions, did the same and 152 hours showed up. As we made reports of all users for whole March I had about 3.5k hours visible and he had above 5k.

How can I fix it?

Joanna

Accepted answers

Christopher Jaksch_rlcpmf

Hi @Joanna Gutowska,

could it be possible that some projects have set issue security schemes and you aren't included in all security levels? This would mean, you aren't able to see all issues of restricted projects.

Please try to check if that's the case: https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html

Hope that helps.

Best wishes
Chris (STAGIL)

All comments

Christopher Jaksch_rlcpmf

Hi @Joanna Gutowska,

could it be possible that some projects have set issue security schemes and you aren't included in all security levels? This would mean, you aren't able to see all issues of restricted projects.