Screen capture: https://screencast.com/t/bAbCkJbI1b
Are the sub-tasks in the far right-hand column of the board? And are all the subtasks visible to the user?
yes, it's on the far right "done" column on the sprint board. I had to remove the subtask out of the sprint to close.
Subtasks "visible" to users, can you clarify?
Your screenshot implies there were (sub-)tasks you can't see, because it does not list the 1-4 parent issues they were on.
I'm not sure what "I had to remove the subtask from the sprint" means, as you can't move subtasks out of sprints.
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