We have all issues with status "Resolved" which includes the sub-tasks with status "DONE"- but we can't complete sprint. There is error - The issues have uncompleted sub-tasks but it is not true.
Hi Sveta,
- are your subtasks also resolved (do they have a resolution)?
- is the done-status of the subtasks assigned to the rightmost column of your board?
Hi Thomas,
All sub-tasks have the status "DONE".
https://sportsdataproject.atlassian.net/secure/RapidBoard.jspa?rapidView=8&projectKey=LS&modal=detail
Yes. The subtasks assigned to the rightmost column of my board
I can't look at your board. This is a user community, not Atlassian Support.
Are your subtasks resolved (that does not mean, they have the status "done")?
We don't have option "Resolved"for sub-task. Only DONE.
You have to set a resolution, if your subtask is done.
"Done" is the status, "Resolved" is a resolution. These are totally different things in Jira.
Usually, you set a resolution in your workflow, if the issue is closed. Either programatically through the workflow or by showing your user a transition screen with the resolution field.
Please check the workflow for your subtasks. Look at your subtasks: do they have a Resolution "Unresolved"?
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