DVCS accounts - Link account button not working

Question

I tried to connect my Bitbucket through DVCS accounts, but the button on that page to link your account doesn't do anything, it seems to me that bug in  batch.js (Uncaught SyntaxError: Unexpected token ; 1105)

string for search in file ( __WEBPACK_AMD_REQUIRE_ARRAY__ = ; )

Andy Heinzer · Answer

Hi Andrey,

It appears that this is actually a new bug.  Please see https://jira.atlassian.com/browse/JSWSERVER-16509 for more details.   There does appear to be a workaround there that might help to get past this problem by replacing a jar file and restarting Jira.

Regards,

Andy

Andy Heinzer · Answer

Hi Andrey,

Sorry to hear about this problem.   I suspect that this might be a documented bug such as this one https://jira.atlassian.com/browse/JSWSERVER-16461

However your error sounds just a bit different than that bug, so I'm curious if you might be encountering some other problem here.

* Could you please let us know what version of Jira Software you have installed in this case?
* Did you by chance recently migrate your Jira Data from our Atlassian Cloud offerings to a Server version of Jira?

I ask because I found another support case where this appears to have happened for a Cloud to Server migration.  In that case, it appears that the user was able to follow a work-around as documented in the KB Unable to remove old DVCS connection from within JIRA in order to remove previous connection data.  Once removed, that user was then able to add in their DVCS info.

Please let me know.

Andy