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Question

Hi Team,

We have migrated our server from currently working location to a fresh server and we have changed the database from H2 to my sql. Now the issue is images are not showing for the issues locked. we are getting error 'Ouch! We can't load the image'.

Second issue is workflow view is not showing properly on new server as compare to older one. some workflows are missing.

Please see below images and provide your support to fix this issue.

Nic Brough -Adaptavist- · Answer

They are generated at run time and cached, usually in the directory Matt points to.

Sandeep_Kumar_zba6vt · Answer

Hi,

Please tell me where workflow charts are  exist in Jira. So that we can cross check with our new Jira setup.

Thanks

Matt Doar_tzgiej · Answer

You probably don't have the home.dir/data directory accessible in the new setup