Hello I was surprised on Friday 23rd March 2018, with blocked access to my Jira instance (https://emuntech.atlassian.net).With the following message:Site unavailableYour Atlassian Cloud subscription has not been renewed. If you are the site administrator, please check the status of your account on my.atlassian.com.I lost access to my entire history of comments and issues.How can you help me? I tried to reactivate the account but I was told to create a new one.Impossible, I can not lose all my history and projects.Help....
if you are not on a "10 user starter" license then I suggest opening a support case w/ Atlassian Customer Support. If you are on this limited license then the Community is your only recourse unfortunately. Unsure if anyone here will be able to assist w/ your situation but we shall see.
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