How to change comment property with ScriptRunner for cloud?

kilinich

We got used to post comments with Ctrl+Enter in Jira and now, after migration to JSD (cloud version), this shortcut submits internal comment, but we need external. So I try to use scriptrunner script (via REST API, since there is no other way in cloud edition), but not succeed. How to change it? Any ideas?

Kristian Walker _Adaptavist_

Hi Kirill,

Can you please refer to the example located here.

I have just tested this example in the script console using the Update Issue example and have found that when I set the  properties for the comment to be as per below that it posts the comment as a public comment rather than an internal comment.

 properties: [
            [key: "sd.public.comment", value: [ "internal": false ]]
        ]

I have also found that using the update comment rest API located here that I was able to update an internal comment to mark it as a public comment using the example rest call below.

def result = put("/rest/api/2/issue/${issueKey}/comment/<commentIDHere>")
    .header("Content-Type", "application/json")
    .body([
        body: "Changing ID from an internal comment to a public comment",
        properties: [
            [key: "sd.public.comment", value: [ "internal": false ]]
        ]
    ]).asString()

This method should allow you turn internal comments into public comments.

Thanks

Kristian