Create branch only works in Chrome browser

Question

- Reason

I updated JIRA Software Server from v7.2.4 to v7.8.0 on Monday

- Description
Pop up window only "null.prompt" when I click "Create Branch" on Issue.

- Browsers what I tested
IE Edge : NOT WORKING
FireFox : NOT WORKING
Chrome  : WORKING

- Captured

Shannon S · Answer

Thank you for your patience.

We have reported the bug at this URL:

* JRASERVER-66996

Please vote on in order to help show the number of users affected and comment there with any of your findings.

Kind regards,

Shannon

Doo hwan Kim · Answer

Thank you for your feedback reply.

I appended "?filter=-1" to the end of the issue URL. And it works on Edge & FF.

Please let me know issue number if the bug ticket accepted.

Best regards,

Shannon S · Answer

Doo hwan Kim,

I have found a few other users with the same issue, and we're currently working on creating a bug ticket for it. I will be sending that to you as soon as we have it.

In the meantime, can you try appending ?filter=-1 to the end of the issue URL and see if you still have the issue? This was a successful workaround for other users.

Regards,

Shannon