Jira License was denied

Delworth D Ruesch Jr

I bought a Jira server 10-user license and it will not apply to my installation. I have tried many different things with no success.

 

Any help would be appreciated.

 

Base URL	http://localhost:8080
System Date	Saturday, 17 Mar 2018
System Time	13:32:40 -0600
Current Working Directory	/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/bin
Java Version	1.8.0_152
Java Vendor	Oracle Corporation
JVM Version	1.8
JVM Vendor	Oracle Corporation
JVM Implementation Version	25.152-b16
Java Runtime	Java(TM) SE Runtime Environment
Java VM	Java HotSpot(TM) 64-Bit Server VM
User Name	djruesch
User Timezone	America/Denver
User Locale	español (Chile)
System Encoding	UTF-8
Operating System	Mac OS X 10.13.3
OS Architecture	x86_64
Application Server Container	Apache Tomcat/8.5.6
Database type	h2
Database JNDI address	h2 jdbc:h2:file:/Users/djruesch/.config/jira/database/h2db
Database URL	jdbc:h2:file:/Users/djruesch/.config/jira/database/h2db
Database version	1.4.185 (2015-01-16)
Database driver	H2 JDBC Driver 1.4.185 (2015-01-16)
Database collation	Unknown
External user management	OFF
JVM Input Arguments	-Djava.util.logging.config.file=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Xloggc:/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/logs/atlassian-jira-gc-%t.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=20M -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintGCCause -Dcatalina.base=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone -Dcatalina.home=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone -Djava.io.tmpdir=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/temp
Modified Files	[Installation Type: Standalone] jira-application.properties
Removed Files	[Installation Type: Standalone] There have been no removed files
Clustering	OFF

Nic Brough -Adaptavist-

What errors are you getting when you paste the key into the licence area?