Problems with the slack integration - not sending all JIRA changes to Slack.

Nabeel Nawaz

Hi there, I just enabled the slack integration with JIRA, implemented the webhook successfully, created the relevant channel in slack etc etc. Now when i create an issue, and change its status, I get the notification in Slack. However when I delete the issue - or add a comment - or change the assignee - I get no notification.

My config is below (all checked):

 

Worklog

• created
• updated
• deleted

Issue

• created
• updated
• deleted

Comment

• created
• updated
• deleted

Attachment

• created
• deleted

Issue link

• created
• deleted

Project related events

Version

• released
• unreleased
• created
• moved
• updated
• merged
• deleted

Project

• created
• updated
• deleted

User related events

User

• created
• deleted
• updated

Jira configuration related events

Features status change (enabled/disabled)

• voting
• watching
• unassigned issues
• subtasks
• attachments
• issue links
• time tracking
• time tracking provider

Jira Software related events

Sprint

• created
• deleted
• updated
• started
• closed

Board

• created
• deleted
• updated
• configuration changed

Julie Vu [Beenicon]

Have you got your bug fixed yet? The first thing you can do, I suggest, is to send a support ticket to the vendor with whom you've installed the add-on with so they can check it out.

Then if it still does not work, maybe you wanna try another add-on on Marketplace such as https://marketplace.atlassian.com/plugins/beenicon-slack-messages/cloud/overview

It works functionally to my team. Hope this helps!