Cannot connect to jira bot in hangout chat?

Renaud Denis

Hi,

I'm trying to integrate JIRA cloud with Hangout Chat using the JIRA bot, and it can't get it to connect although I'm following the instructions.

First:

@Jira

Then, in the conversation:

connect xyz.atlassian.net

or even

@Jiraconnect xyz.atlassian.net

But I get no reaction from the Bot...

Any idea?

Ryan McLaughlin_ks8pj9

I found that after typing @Jira I had to click on the popup, or press enter, before typing the rest of the command. If I did not click the popup it would not work