Group to view ONLY tickets assigned to specific component

Question

I want to be able to do the following:

1. Select a specific component when creating the ticket

2. Have a group of people responsible for that component

3. People responsible for that component cant see tickets from other components

How do I do that?

Nic Brough -Adaptavist- · Answer

You can't do this directly, and you need code to create the required linkages.

To do this on a simple basis:

* Create each component you need
* Create a group for each component, and add your users to it
* Create an "issue security scheme" and apply it to the project
* Create levels inside that security scheme, one for each component, and naming "only the group with the name of this level and component"
* Find or write a listener that will read the component field on create and edit and set the appropriate security level.

Note that your code will need to deal with the complexity of someone putting multiple components on an issue - it will only be able to take one security level at a time

sony Belizaire · Answer

Thanks, I created a group and added team members there.

How do I mask / hide issues from group?

Shawn Masters · Answer

Once you establish the group, issue type, fields etc.

Go into the project permissions and create Issue Security and Permissions. This allows you to mask/hide issues from groups that arent permitted to see the tickets. We do this for our HR department.