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Project Roles

Chandrasekhar V L

Hi There,

As a Jira Administrator, I have created a user in jira. when i tried to add users to a project role of a project the name was not shown in the add list dropdown. Attached screenshot for your reference.

Please explain me how to resolve this issue.

user roles.JPG

Thanks,

Chandrasekhar.

Accepted answers

All comments

Nic Brough -Adaptavist-

Are you using an internal user directory or an external one?

Chandrasekhar V L

I am Using JIRA Internal Directory.

Mirek

Check user groups that he belongs to and overall Global Permissions - Browse Users permission.

Chandrasekhar V L

I Checked and confirm that he was added to "Global Permissions - Browse Users permission".

Nic Brough -Adaptavist-

Ok, then the only thing I can think of is that the name you've given there is not their login id.

Chandrasekhar V L

No, I searched with the correct user login ID. but, still it doesn't populating in the dropdown.

Mirek

OK, but how about the groups? .. Does he belong to any? If so .. is this groups having access to JIRA?

Chandrasekhar V L

The user belongs to the groups which are having access to Jira. Please see the attached screenshot for your reference.

Users Groups.JPG

Thanks,

Chandra.

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