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How to migrate JIRA from local server to Atlassian cloud?

Enkhtaivan Ganbat

Hello,

Our team is considering moving our JIRA from a local server to Atlassian cloud, is it possible to get assistance from Atlassian support team?, if not, what steps should we take?

Below image is the screenshot of our JIRA's license/version.

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Nic Brough -Adaptavist-

See https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html

But, broadly, the process is:

Upgrade your Server to the very latest available versions of the applications you have (Core needs to be 7.8.0 at the time I'm writing this)
Check what add-ons you are going to have to lose or migrate data for (some can be very tricky, and some that have both server and cloud versions don't actually have data migration paths!)
Buy a Cloud system
Export from Server
Import into Cloud

Enkhtaivan Ganbat

Does system and project configurations and user accounts get exported?. or do we have to do all the configurations and add user accounts from scratch?

Enkhtaivan Ganbat

Does system and project configurations and user accounts get exported?. or do we have to do all the configurations and add user accounts from scratch?

Nic Brough -Adaptavist-

There would not be a lot of point in exporting and importing without that! It takes everything.

Enkhtaivan Ganbat

Indeed!, sorry for the stupid question.., but my superior kept insisting that I ask you guys anyway

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