AutoClose using script runner

Question

Hi All,

My JIRA version is  6.2.5 and installed the script runner version 3.0.16.

Update the version to v. 3.0.16 successfully, after that created just dummy log to check whether the issue is closed automatically.

Set the condition as below & executed the service. But it just returns like below,

Number of issues returned by query: 1

But the log is not getting closed automatically. I believe the action is not working.

Could you please share your thought on this.

Thanks.

Kyle Moseley · Answer

Hi. If this answer helped, please mark it as an accepted solution using the checkmark next to the answer. Thanks!

Kyle Moseley · Answer

If that specific transition is not a loop back into the same status, consider running the Integrity Checker to fix a 'broken' status. I have occasionally seen this fix similar issues.

https://confluence.atlassian.com/adminjiraserver071/using-the-database-integrity-checker-802592958.html

Kyle Moseley · Answer

Edited

see my reply below my answer