how can I change the pririty of a new issue

Question

Good day, I have 3 priorities, High, medium and low. When a new issue is opened, by default it takes half. This is fine, however I need manually to be able to change this priority. This is because, for example, the client opens the issue but it is necessary to give it a high priority due to its characteristics. How do I do it manually? Thank you.

Soporte_a16h62 · Answer

Excuse me but I have a question,

My version of Jira if you handle priorities in fact, personalize them, what I do not allow is to change them manually.

If you can guide me, I appreciate it.

Soporte_a16h62 · Answer

What a pity I can not then, I'm using this version JIRA v75480baa Thanks for your prompt response. Greetings.

Mirek · Answer

It deepens if you are having priority schemes or not (JIRA Software 7.6 and above - https://confluence.atlassian.com/adminjiraserver/associating-priorities-with-projects-939514001.html). In any way you should be able to change priority manually without any problem. The field just need to be available on the screen.