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Jira Service Desk - Software not showing up

Fr0zt

Hello.

I am using Jira 7.3.9 and jira Service Desk 3.5.3 (server).

I am the admin.

When I try to create a project (Projects -> Create Project) I don't get Any Software Project to choose. Why is that? And how can I enable it.

I only have the options to create Service Desk and Business Projects.

Accepted answers

Sloan N_ B_

Hi @Fr0zt

Is Jira Software Installed and is a valid license present? You need to have Jira Software installed.

Please check under Cog icon -> Applications to find out.

Best Regards
Niklas

All comments

Sloan N_ B_

Hi @Fr0zt

Is Jira Software Installed and is a valid license present? You need to have Jira Software installed.

Please check under Cog icon -> Applications to find out.

Best Regards
Niklas

Fr0zt

In Applications I have this:

JIRA Service Desk 3.5.3 ----> Trial expires31/Mar/18

JIRA Core 7.3.9

I installed Service Desk through downloading the Jira Service Desk .exe file in Atlassian website.

Sloan N_ B_

In this case Jira Software is not installed.

Jira Service Desk and Jira Core don't come with Jira Software. It is a separate product. If you want it, install in your jira, also possible in the application administration.

Fr0zt

What's the fastest way to install it now?

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