Hi Community :-)
I'm an Atlassian consultant, currently implementing Jira in several site and have a question regarding workflow best practice , let me elaborate:
I have finance related workflow, and tickets need to go through different approval flow depending on a company drop down list value and amount to pay - a numeric field.
So, for example:
If Company name=A and amount is between 0-200, then it goes through approval 1 and then either approval 2 or 3.
Two important issues to take into account:
- Approval flow can change periodically, so writing the flow via script runner is not a valid option, since the average super user will have trouble adjusting it
- The Company is willing to purchase add ons to support the process. I looked into the workflow toolbox addon, will be happy to hear your inputs and suggestions