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new Jira account and unable to login

Ziad Elawar

Dear Sir

I bought 4 diffierent jira licenses :

I was not able to login to my account and start working with jira my goals from this I am preparing my self for jira exam and I am installing these product on my laptop for practicing.Even i try to rest my password but no luck

My contact number is 9725982683

sincerely

Ziad

Accepted answers

All comments

Jack Brickey

@Ziad Elawar, this is a community forum so not wise to share SEN licenses or personal info. I have edited your post. You may wish to contact Atlassian Support directly if you are having issues w/ your licenses.

Ziad Elawar

Thank you for the information but i called jira support and this what she told me to do

Thomas Deiler_db00h3

What? They told you to share your SEN with 1 million possible readers?

Jack Brickey

I suspect that Ziad is on a starter license so they directed him to the community for support. I doubt they indicated to share SENs. :-)