Hi All,
We are facing one issue with Jira, Where the parent ticket is still in progress/open and the child ticket ( i.e blocked ticket) is shown as closed where as it is waiting for parent ticket.
Thank you,
Pradeep
First, those are not "child" issues, they are linked issues.
Issues are independent of each other, and off-the-shelf don't interact. If you want to have business rules like "can not resolve issue X if it is linked to Y which has to be closed first", then you will have to build the logic for it into your workflows, and use add-ons that provide the conditions you need to enforce the rules.
@Nic Brough -Adaptavist-
Will you please suggest any add-on for the above?
I would, of course, always use Script Runner, but the workflow utilities and Jira Misc Workflow Extensions have some functions to interrogating and working with linked issues as well.
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