How to edit a user's full name?

Rudi Warttmann

Maybe a very simple question - when creating users, I can't find a field to edit the users' "full name". And, I obviously can't edit the full name afterwards because the field is greyed out in the "Edit" dialog window.

So how to change the user's full name? It's not acceptable that the user's full name, by default, is his/her email address.

Thanks!

Rudi

Nguyen Tran

How are you creating users? Is it through syncing with an active directory or just directly create on JIRA.

If you are creating user through JIRA, you can go to Admin > User Management. Click on the user you want to change the Full name. On the right hand side there should be an "Action" button. Click on it and choose "Edit Details".

Or you can have your user edit their full name by themselves by going to their Profile on the top right.