Create issue via direct HTML links - really DEPRECATED?

cicob

I was reading this page:

https://confluence.atlassian.com/jirakb/creating-issues-via-direct-html-links-159474.html

 

 

In our Chat-Ops projects, we send information from our monitoring tools to a chat-channel.

Based on the chat-information the user can - if desired - create a JIRA-ticket directly from a link offered in the chat message - with all the relevant information already filled in. The user can still modify all fields in the ticket before submission. 

Using the REST-API instead is a different use-case. When you go that route the ticket will be created immediately - without any chance to enhance the ticket before the submission.

 

-- > It says on the page that Atlassian is taking away the feature to populate forms for creating new tickets. Is this decision really carved in stone? That would be a shame, as we use this a lot.

 

 

 

 

 

 

Thomas Deiler_db00h3

Dear @cicob,

I have a better idea for you: Make use of the issue collector. This is nothing else than a configuration for a simple web call that can be embedded else where.

So long

Thomas