Add organization on creation based on the value of a field

Stephen Hayden_fn170u

Is there an easy way to do this that I'm missing, or does it need to be a groovy script or something?  I take it this isn't as accessible as other options because it's a Service Desk feature?

Service Desk automation is so limited when it comes to editing issues, and don't see a clear way to do it using the automation plugin.

Ivan Tovbin

Hi Stephen,

Indeed, you can't do it with standard JSD automation that comes out of the box due to it beeing so limited.

With 'Automation for Jira' plugin however, this can be done with almost no effort at all:

Trigger: Issue Created

Condition: JQL condition

Action: Edit issue

And of course this can also be done with scripting using ScripRunner for example, by creating a scripted listener or post function.