Is it possible to update fields and attachments automatically from an issue to linked issues?

Question

Hello,

I have a service desk project, and an internal development project.

My support team analyzes the customer's issues, and creates a linked issue in the internal development project.

But it may happen that the customer decides to add new comments, or new attachments to their original ticket.

Is there a way to have those new comments or attachments automatically propagated to the linked issue in the internal project?

Thanks!

Micha_qsp8sj · Answer

@Danyal Iqbal Could you tell how to do that with comments to the linked issue?

Danyal Iqbal · Answer

Is there a way to have those new comments or attachments automatically propagated to the linked issue in the internal project?

Attachments:NO

Comments:Yes, you can do that with a postfunction on a workflow transition.