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Summary field Missing

Juan du Toit_pnnn99

Hi All,

A user seems to have the summary field missing. I checked the field configuration and I can see that summary is checked.

When I create the exact same issue on my login and laptop, is the field visible.

Hope you can help,

V7.5.0

Kind regards,

Juan

Accepted answers

Nic Brough -Adaptavist-

You can't hide summary in the field config anyway, it is a mandatory field.

If it's not on a user's screen, get them to check the "configure fields" at the top right of the window. You'll find it hidden in there.

All comments

Nic Brough -Adaptavist-

You can't hide summary in the field config anyway, it is a mandatory field.

If it's not on a user's screen, get them to check the "configure fields" at the top right of the window. You'll find it hidden in there.

Juan du Toit_pnnn99

Hi Nic,

I made sure All fields are checked and still the user does not see the Summary field. I am starting to think it might be his old Laptop?

Nic Brough -Adaptavist-

If it is appearing for some people, but not this person, and the "configure fields" is not hiding it for them, then there is something wrong with their browser.

Get them to try a different browser.

Juan du Toit_pnnn99

Thanks Nic

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