How to login with JIRA username?

Question

In our JIRA cloud environment users login with email. We are attempting to use REST API from another application to create JIRA ticket but for some reason the application will only allow usernames and not email address (assuming originally intended for server version?).

Is there anyway to allow login with username as well?

Thomas Deiler_db00h3 · Accepted Answer

Dear @Javier Ruiz,

This is one difference between Cloud and Server. Email addresses work in Cloud, because this is the main identification managed by id.atlassian.com. In Jira server you have to take the 'username'.

So long

Thomas