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Unable to delete template issues in software project

Gabriele Maidecchi

Trying to delete default template issues from my software project, I receive the error message:

There was a system error trying to delete the issue 'GS-3'.

And so forth for all the template issues.

Am I doing something wrong?

Thanks and have a great day.

Accepted answers

Nic Brough -Adaptavist-

What does the log (<jira-home>/log/atlassian-jira.log) say is wrong at the time of deleting?

All comments

Nic Brough -Adaptavist-

What does the log (<jira-home>/log/atlassian-jira.log) say is wrong at the time of deleting?

Gabriele Maidecchi

Well I am using the cloud version so I am not sure I have direct access to the file system, but I could be wrong?

Nic Brough -Adaptavist-

Ah, ok. No log access.

But that also makes me want to ask what these "template issues" are, as Jira does not do templates natively.

Gabriele Maidecchi

Wrong wording perhaps, I meant the "as a project leader, i expect to bla bla" default stories I found when i created the project.

Anyway, I tried it again now and despite the error the story was deleted correctly, so I guess all solved. Thanks a lot anyway